Capsa Solutions
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Simple set-up and deployment. Getting you the support you deserve is a commitment we take seriously at Capsa Solutions. We know that your complete satisfaction relies on us doing everything we can to exceed your expectations. With that commitment, Capsa provides a full team of experienced service professionals to ensure your use of FirstDose supports our shared goal of superior medication management in long-term care. Pre-Stocking & Restocking Deployment & Implementation Streamlined inventory management. • Cloud-based function makes implementation a breeze. Simple Plug and Play, no VPN necessary • ‘No Hassle Promise’ with fully-supported technical implementation by experienced Capsa Technical Service Team • Process Queue for pharmacy staff provides significant time savings with complete restocking confirmation report and med return receipts To make sure FirstDose provides you optimal benefits, and that users fully understand its features and capabilities, Capsa Solutions offers comprehensive implementation and deployment services. This program includes: • Efficient and flexible pre-stocking and restocking options greatly improve pharmacy workflow • Simple stocking, configuration set-up and testing at the pharmacy prior to facility installation • HIPAA compliant hosted solution permits direct access support from Capsa Solutions Safety & Security • An intuitive Visual Inventory Indicator provides an at-a-glance visual of what medication inventories are full, low, or out-of-stock Robust, Customizable Reporting We’ve got that covered. Everything you need to know…defined by you. • Configurable bar code scanning and med verification virtually eliminates the chance for med errors • Pharmacy Billing Report provides consolidated view of all FirstDose transactions in a time parameter defined by your pharmacy billing cycle • Optional printer allows for Transaction Receipts to support multi-tiered accountability • Complete Cart Audit Report clearly illustrates what medication and ancillary items are inventoried in FirstDose at that very moment • Single drawer or dual narc storage can be configured to pharmacy board regulations and pharmacy security protocols • User Verification feature can take picture image of personnel accessing FirstDose for added level of security • Report Scheduler permits the creation and assignment of auto-generated reports for specific personnel to run at specific times, and document specific information defined by the pharmacy or facility. Reports can be conveniently emailed to defined recipients automatically upon generation • Reconciliation Audit Report illustrates iscrepancies d between facility audit and system audit that can be set-up for immediate communication to the pharmacy • Pre-Deployment configuration of system storage, settings, and preferences Working in concert with your clinical staff and management team is what helps Capsa deliver long-term customer satisfaction. Our commitment to superior service and support is exhibited by our recent increases in Deployment Specialists and Technical Support personnel. • Pharmacy training • On-site facility user training Standard Service & Support Direct Technical Support: 8:00AM – 8:00PM Eastern Time, Monday – Friday, excluding major holidays. Simply contact our FirstDose dedicated Help Desk Support Hotline at 844-FST-DOSE (844-378-3673). After Hours: Contact our FirstDose dedicated Help Desk Support Hotline at 844-FST-DOSE (844-378-3673) to leave a message explaining your inquiry or issue. A FirstDose Technical Services Specialist will contact you back in 30 minutes or less. Via Email: If your inquiry or issue is not urgent, please send us an email at firstdose.support@capsasolutions.com. We will promptly review your communication and reply in a timely manner via direct contact from one of our experienced FirstDose Technical Services Specialists. Service Commitment & Expectations • Average on-hold expectation to be <5 minutes. • 75% of support calls expected to be resolved during the initial phone call Ask your Regional Sales Manager about CapsaCare,our comprehensive extended warranty, preventative maintenance, and service programs. (Product appearance, availability, specifications, and care programs subject to change without notice) Contact us today for more information or to schedule a personal on-site demonstration. Patent Pending FirstDoseTM Medication Management System Capsa Solutions First

Simple set-up and deployment. Getting you the support you deserve is a commitment we take seriously at Capsa Solutions. We know that your complete satisfaction relies on us doing everything we can to exceed your expectations. With that commitment, Capsa provides a full team of experienced service professionals to ensure your use of FirstDose supports our shared goal of superior medication management in long-term care. Pre-Stocking & Restocking Deployment & Implementation Streamlined inventory management. • Cloud-based function makes implementation a breeze. Simple Plug and Play, no VPN...

FirstDose : The Modern Starter Dose Kit TM FirstDose Delivers Key Improvements to Common Starter / Stat Dose Systems. FirstDose is the modern way to track WHO is accessing the medications, WHAT medication is pulled, and WHO the medication is for. • Significantly improves charge capture and billing accountability • Maintains off-site inventory count to ensure medication availability • Medication expiry date tracking improves safety and reduces waste • Fulfillment reporting feature enables ondemand replenishment of medications and supports minimal inventory • Lowers pharmacy costs associated...

FirstDose : The Modern Starter Dose Kit TM FirstDose Delivers Key Improvements to Common Starter / Stat Dose Systems. FirstDose is the modern way to track WHO is accessing the medications, WHAT medication is pulled, and WHO the medication is for. • Significantly improves charge capture and billing accountability • Maintains off-site inventory count to ensure medication availability • Medication expiry date tracking improves safety and reduces waste • Fulfillment reporting feature enables ondemand replenishment of medications and supports minimal inventory • Lowers pharmacy costs associated...