Service Packs Overview


Catalog excerpts

Service Packs Overview - 1

Laser Marking + Engraving Solutions FOBA Laser at your service Service Care Packages Extensive Service and Support Portfolio for Your FOBA Laser Marking and Engraving Equipment

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Service Packs Overview - 2

Our service starts long before the purchase of your laser marking or engraving equipment. Apart from uptime and system reliability, it is all about your satisfaction and confidence. This is why we offer certified product and applications consulting, installation and training, and spare parts service. At consultation, service and application locations across the globe. With highly experienced engineers and technicians who speak your language and know your challenges. Want to simplify ordering parts and fixing your laser marking equipment? With FOBA’s Service Care Packages, you can rely on...

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Service Packs Overview - 3

Hotline support Extended availability of our experienced international technical support (English). → 24/6: Monday to Friday (24 hours) + Saturdays (8 am – 2 pm) → 12/6: Monday to Friday 6 am – 6 pm (12 hours) + Saturdays (8 am – 2 pm) Free software upgrades We continuously improve and enhance our software. For standard configuration systems we offer a complimentary upgrade of application software (e.g. MarkUS) whenever a new version is available so that you can take advantage of new features. → Only available for standard machines. → Upgrade will be provided during the next regular...

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Service Packs Overview - 4

The partnership advantage: Benefit from having FOBA maintain your equipment!Service Care Advantage List Your Benefits Our Service Maximize uptime Optimize mark quality Reduce operator Ensure safety and intervention health Cleaning of housing, marking area and protection win- + + dow; check of hoses and wiring Inspection and test of all safety devices Inspection and adjustment of mechanical components + Inspection and greasing of linear and rotational axis + + Laser alignment check + + Intelligent Mark Positioning System check (if applicable) + + Inspection of fan and dust protection,...

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