1. Catalogs
  2. GROB
  3. GROB After Sales Service
video corpo

GROB After Sales Service

GROB After Sales Service
1 / 68 PagesView full catalog

GROB After Sales Service

Product catalog summary
Introduction
GROB-WERKE is dedicated to technological innovation and sustainability, integrating renewable energy sources such as photovoltaics and geothermal energy. The company offers a diverse product range including machining technology, assembly plants, electromobility, automation, additive manufacturing, digitalization, and both new and quality-checked used machines.
Research & Development
GROB's R&D is driven by creativity and engineering expertise, positioning the company as a leader in technology.
Assembly and Production
The assembly process at GROB includes pre-assembly, machine assembly, and process commissioning, supported by high vertical integration and specialist knowledge for advanced production.
Technical Application Centers
These centers, located globally, allow customers to experience GROB technologies firsthand.
Engineering and Commissioning
GROB's engineering team develops innovative concepts for precision and reliability, using simulation techniques to ensure quality and timely delivery.
Service and Support
GROB offers comprehensive global services including 24/7 support, preventive maintenance, material supply, and modernization services to maximize productivity and machine availability.
Service Agreements
Service agreements include remote support and preventive maintenance, reducing on-site technician needs by up to 80%.
Material Supply
GROB ensures 95% spare parts availability, offering express production and special equipment for production reliability.
Risk Analysis
Risk analysis is conducted to enhance production reliability, offering customized solutions to minimize downtime.
Spare Parts and Stocking Strategy
Spare parts are ordered and stocked based on damage classification, with mandatory stocking for critical parts.
GROB4Care Webshop
The platform offers an interactive spare parts catalog with ERP integration, real-time stock, and pricing information.
Special Equipment and Maintenance
GROB provides special tools and training for machine self-inspection and repair, reducing downtime.
Overhaul and Modernization Services
Condition analysis and modernization services are offered to restore and enhance machine performance.
PCU and NCU Retrofit Options
Retrofit options for control systems improve IT security and spare part availability.
Overview
The document outlines GROB's services for optimizing machine performance, retrofitting, automation, spindle services, repair services, and training, emphasizing cost savings and efficiency.
Non-Machining Time Optimization
Solutions are provided to optimize non-machining time, increasing output and reducing costs.
Retrofitting Options
Retrofitting is recommended for safety and technological advancements, including laser measurement and Industry 4.0 integration.
Automation Solutions
Standard and flexible automation solutions are offered to increase productivity and quality.
Motorized Spindle Service
Spindle services minimize downtime with quick response times and cost-effective solutions.
In-House Repairs
Professional repair services use original spare parts to minimize downtime and ensure reliability.
Field Service and Production Support
Field service provides on-site problem-solving and production support.
Machine Relocation
Comprehensive relocation services include planning, transport, and commissioning.
Industry 4.0 and Digitalization
GROB-NET4Industry applications enhance production efficiency through digitalization.
GROB Technical Academy
The academy offers tailored training for GROB products, focusing on machining centers and e-mobility.
Overview of GROB Campus
The GROB Campus provides flexible learning opportunities with digital content and expertise management.
Skill Gap Analysis
Skill Gap Analysis identifies training needs and develops customized training concepts.
Training Programs
Various training programs are offered to improve internal processes and efficiency.
Global Presence
GROB operates globally with six plants and 15 branches, providing 24/7 support and high-quality systems.
Company Information
GROB-WERKE GmbH & Co. KG is a pioneer in production and automation systems, focusing on sustainable technology.
See more

Catalog excerpts

GROB After Sales Service-1

#Friendly #Committed #Competent

 Open the catalog to page 1
GROB After Sales Service-3

STEP INTO A GREEN FUTURE WITH US At GROB, we strive for continuous progress and improvement. Not only do we strive to develop outstanding solutions and products for our customers, but we also seek to make a contribution to our environment and future generations. This is firmly anchored in our corporate philosophy and lived every day. We therefore utilize photovoltaics and geothermal energy in our locations and support a wide variety of social projects. But we also place great emphasis on SUSTAINABILITY in our internal departments. Our products are based on the highest energy efficiency and regenerative...

 Open the catalog to page 3
GROB After Sales Service-4

Concentrated competence worldwide INTELLIGENT TECHNOLOGY IS HUMAN For generations, we at GROB have lived and experienced this principle by making customer requirements the focus of our work. The result is sophisticated technology creating more efficient production processes worldwide and delivering highest quality. RESEARCH & DEVELOPMENT With a high degree of creativity and technical intuition, as well as the best engineering expertise, our developers have worked hard to earn the reputation of being a technology leader. ENGINEERING With method development and structured problem solving, our employees...

 Open the catalog to page 4
GROB After Sales Service-6

Friendly, committed, competent GROB SERVICE From our 24-hour service and comprehensive range of spare parts and training courses to professional machine preventive maintenance: The GROB service spectrum offers you a comprehensive range of services and is available to you worldwide thanks to our global production facilities and service branches. MOTORIZED SPINDLE SERVICE Service hotline IN-HOUSE REPAIRS Assembly and part repairs SERVICE AGREEMENTS Repair service for electronic systems Remote support and Smart production reliability Scheduled vs. unscheduled repairs Preventive maintenance and maintenance...

 Open the catalog to page 6
GROB After Sales Service-7

EFFICIENCY & SUSTAINABILITY PRODUCTION SAFETY QUALITY & OUTPUT

 Open the catalog to page 7
GROB After Sales Service-8

Highest quality and outstanding service GOOD SERVICE KNOWS NO BOUNDS Our top priority is maximum productivity for your machines. Would you like to have someone there for you around the clock whose most important task is solving your problems? Would you like maximum machine availability without your spare part warehousing costs going sky-high? Our decades of experience, excellent quality and reliability as one of the world's leading manufacturers of machining centers and complex production and assembly systems make us your constant and reliable partner: All over the world and for the entire lifespan...

 Open the catalog to page 8
GROB After Sales Service-9

GROB PRODUCT STORIES EXPERIENCE OUR PRODUCTS AND INNOVATIONS GROB4Care webshop Preventive maintenance & inspection GROB Technical Academy Express production and much more ... CLICK HERE FOR OUR GROB PRODUCT STORIES ON YOUTUBE

 Open the catalog to page 9
GROB After Sales Service-11

24 / 7 SUPPORT Your direct contact for prompt and competent assistance: The employees of our service hotline are at your disposal around the clock in the event of malfunctions and to answer technical questions. If necessary, our highly qualified service staff will quickly come to you with the right tools and measuring equipment upon request via our hotline. OUR SERVICE PORTFOLIO #24 / 7Support #MaterialSupply #MachineInspection

 Open the catalog to page 11
GROB After Sales Service-12

SERVICE HOTLINE BASIC SERVICES Would you like to have someone whose most important task is solving your problems? We are exactly such a partner: Listening – Finding solutions – Getting it done. GROB service hotline Highly qualified technicians are there for you 24 hours a day, 7 days a week, 360 days a year. Your concerns are important to us Skilled contacts for optimal knowledge transfer. We provide a full service package Remote machine diagnostics and initiation of further steps to quickly put your GROB machine back into operation. We offer a network of rapid response technicians They are quick...

 Open the catalog to page 12
GROB After Sales Service-13

International service hotlines Our international service hotlines are there to help at the office hours indicated! If you have questions or concerns, feel free to get in touch with us at one of the following locations: GROB BRAZIL Service hotline Service hotline Monday - Friday: 24 hours a day Saturday - Sunday: 7 am to 3:30 pm Monday - Friday: 7 am to 8 pm Saturday - Sunday: 8 am to 8 pm GROB ITALY GROB CHINA Service hotline Service hotline Service locations in the DACH region KAMENZ KASSEL SCHWEINFURT STUTTGART HEADQUARTERS GROB MINDELHEIM BRANCH OFFICE GROB SWITZERLAND

 Open the catalog to page 13
GROB After Sales Service-15

Select the package that suits you! SERVICE AGREEMENTS Our service agreements lay the foundation for consistently high productivity. Whether through support with remote machine diagnostics as part of remote support or with the GROB Smart production reliability all-round carefree package: Choose the service agreement that suits you perfectly from three packages! Rapid assistance thanks to professional remote diagnostics – reduction in on-site deployment by around 80% Reduction in follow-up costs and minimization of unscheduled downtimes – with annual preventive maintenance and inspection Long-term...

 Open the catalog to page 15
GROB After Sales Service-16

Your foundation for consistently high productivity REMOTE SUPPORT & SMART PRODUCTION RELIABILITY UP TO 80 % FEWER ON-SITE TECHNICIAN ASSIGNMENTS! Remote machine diagnostics supports the technical service consultant with fault diagnostics and any required fault clearance as well as to prepare for and support on-site service assignments. Online access to applications and operating systems Remote diagnostics for fault detection within the NC and PLC Data transmission to exchange relevant system files directly to the control system Remote administration to eliminate errors Dialog mode for communication...

 Open the catalog to page 16
GROB After Sales Service-17

We look forward together PREVENTIVE MAINTENANCE AND MAINTENANCE AGREEMENT MACHINE-SPECIFIC GROB INSPECTION Inspection of safety functions and safeguards hydraulic system, lines, pressure setting, and tightness lubrication, chip conveyor, and pneumatic system spindle cooling, filter, electrical cabinet fan electrical lines, fluid hoses, and measuring systems linear guides, ball screws, drives of all axes pallet changer, tool change group additional tool magazine Check via geometry: mandrel position, radial and axial runout rotating union pull-in force measurement INDIVIDUAL EXTENSION Preventive...

 Open the catalog to page 17

All GROB catalogs and technical brochures

  1. GROB-WERKE

    42  Pages

*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.