If you have multiple EMRs, you have multiple mismatched patient records Duplicate patient records impact patient care and productivity Mismatched Records are Pervasive Multiple EMRs = multiple patient records for the SAME patient. If you register patients in multiple systems, you have duplicate patient records. Best practice duplicate rate is below have duplicate rates Mismatched Records are Costly Duplicate records cost the organization beyond time and materials (T&M): billing errors, accounts receivable problems, care delays and duplicate testing also add to the cost of duplicate records. The average cost in T&M to correct a duplicate record Repeat tests and treatment delays associated with duplicate records added Mismatched Records Affect Quality of Care Nearly one-fifth of hospital CIOs say they can attribute at least one adverse event to a patient mismatch within the last year.5 Duplicate records impacted the quality of care in Mismatched Records Damage Your Reputation Duplicate medical records lead to: ■ Poor communications between healthcare providers and their patients ■ Higher risk of missing important laboratory results ■ Higher likelihood that patients are subjected to unnecessary testing ■ Negative litigation outcomes and higher malpractice costs ■ Negative patient experiences that lower HCAPS scores  Poor e g  Avera nt Excelle  Relying on Your EMR Does Not Work A common mistake is over-reliance on the data-matching algorithms embedded within business or clinical systems. An ONC survey of EMR-based MPIs found wide variance in quality and effectiveness of patient matching capabilities.7 An EMR with a poorly maintained or MPI will contaminate all other linked systems Nearly of hospital CIOs were unsure how their exchange partner was approaching data matching 8 A True EMPI Across All Your Systems is Essential A true Enterprise Master Patient Index provides accurate identification of the patient and links all related information to that patient within and across all systems. The ONC SAFER Guides recommend the implementation of an EMPI 9 across all areas of the organization. Summary Accurate patient identification is a key 10 to achieving the Triple Aim and enables the success of all strategic initiatives. Patient-centric care, population health, accountable care, patient engagement and value-based reimbursement are just buzzwords without effective patient identity management. view of the patient’s record across al

HeathShare Patient Index The Patient Identity Solution InterSystems HealthShare Patient® Index provides an automated solution to the challenges of identity management. Embedded within provider workflows, it can recognize the creation of a duplicate record and trigger corrective action to protect against medical errors or adverse events. Within an information exchange, advanced probabilistic and deterministic logic supports the efficient and automatic creation of accurate, comprehensive, multi-source patient records. “Patient matching is the main reason we went with HealthShare in the first place....