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Realising the Benefits from Implementation of Electronic Medications Management

Realising the Benefits from Implementation of Electronic Medications Management

Realising the Benefits from Implementation of Electronic Medications Management

Product catalog summary
Document Purpose and Audience
This document, originating from a workshop at the 2014 Health-e-Nation Leadership Summit, offers guidance on implementing Electronic Medications Management (eMM) systems. It is intended for organizations considering or implementing eMM systems, as well as Health Departments, Vendors, and Consultancies.

Introduction to Electronic Medications Management (eMM)
eMM utilizes Information Communication Technology (ICT) to support the Medication Management Cycle, including medication history recording, ePrescribing, and electronic administration records, aiming to enhance safety, cost-effectiveness, and clinical outcomes.

A Shared Vision for eMM
Implementers should establish a clear vision for future medication management that aligns with corporate strategies and engages stakeholders. The shared vision emphasizes safer, cost-effective care and improved clinical outcomes through well-designed information systems.

Realising Benefits
eMM offers improvements in medication usage quality, efficacy, safety, and efficiency. Achieving these benefits requires active management due to healthcare complexity, involving a continuous process of identifying, planning, realizing, and reviewing benefits.

Effective Benefits Management
Benefits management is essential for achieving eMM's potential benefits, involving managing measurable improvements aligned with organizational objectives and considering potential negative outcomes perceived by stakeholders.

The Benefits Management Cycle
The UK Cabinet Office's frameworks provide a 'Benefits Management Cycle' that includes identifying, valuing, planning, realizing, and reviewing benefits, helping to optimize and identify further benefits.

A Benefits Map for eMM
Benefits Mapping visually represents the interaction between initiatives and outcomes, aiding in planning, measuring, and realizing benefits by showing the pathway from project initiatives to realized benefits.

Benefits Mapping and Realization
Benefits maps are visual tools used to identify key initiatives and activities necessary for achieving desired outcomes, developed in workshops with stakeholders to ensure understanding and commitment.

eMM Benefits Map
The eMM benefits map highlights improved medication use, information sharing, and patient-clinician collaboration, aiming to reduce adverse events, enhance clinical decision support, and improve medication adherence and efficiency.

Lessons Learned
Key lessons include starting with small steps to engage clinicians, implementing robust management, actively managing benefits, focusing on change management, involving consumers, and considering smartphone apps for medication management.

About the Authors
ASE Consulting Australia and CHIK Services support healthcare improvements through technology and collaboration, while InterSystems provides platforms for electronic patient records and information exchange.

References
The document references guidelines and studies from the Australian Pharmaceutical Advisory Council and the Australian Commission on Safety and Quality in Health Care.
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Catalog excerpts

Realising the Benefits from Implementation of Electronic Medications Management-1

Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management A shared vision, lessons learnt and benefits map for improved medications management using supportive technology to enable the realisation of benefits by eMM implementers. A white paper developed with input from the eHealth community during CHIK’s Health-e-Nation Leadership Summit, Sydney 2014. Developed by www.chik.com.au www.chik.com.au

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Realising the Benefits from Implementation of Electronic Medications Management-2

Realising the Benefits from Implementation of Electronic Medications Management Document purpose This document is the result of a workshop held at the 2014 Health-e-Nation Leadership Summit organised by CHIK Services on Electronic Medications Management. Workshop attendees shared their experiences of implementing Electronic Medications Management systems and provided guidance on how best to realise the potential benefits from these systems. The document is intended to provide guidance to those wishing to implement eMM systems on how to maximise the potential benefits they can realise. Please...

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Realising the Benefits from Implementation of Electronic Medications Management-3

Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management What is Electronic Medications Management? Electronic Medicines Management (eMM) solutions promise to deliver compelling benefits including improvements to the safety, quality, efficiency and efficacy of health care services, however, realising benefits is a challenge that must be actively managed throughout implementation in order to achieve successful outcomes. eMM refers to an ICT system, or collection of systems, that enable the processes...

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Realising the Benefits from Implementation of Electronic Medications Management-4

Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management A Shared Vision for Electronic Medications Management Realising Benefits The ‘promise of eMM’ and the need for benefits management. It is important that eMM implementers define a clear vision of the desired future state they seek to create as part of the transformational change in medication management they will deliver to the organisation. Electronic Medications Management (eMM) promises a great number of exciting benefits that can help...

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Realising the Benefits from Implementation of Electronic Medications Management-5

Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management The Benefits Management Cycle There are many approaches to benefits management, but the UK Cabinet Office Managing Benefits and Managing Successful Programmes frameworks are resources that can be useful to implementers (UK Cabinet Office (a), 2012) (UK Cabinet Office (b), 2012). These frameworks reference the ‘Benefits Management Cycle’, see Figure 1 (below); an iterative and continuous process to optimise and identify further benefits...

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Realising the Benefits from Implementation of Electronic Medications Management-6

The following benefits map was developed during a workshop with the Health-e-Nation Leadership Summit attendees. Colour coded arrows help to demonstrate the linkage between the benefits and outcomes. July 2014 July 2014 11 of 16 Pages Implement Electronic Discharge Summary Solution Implement shared medicines records Develop applications to support Electronic Transfer of Prescriptions Implement access and ability to post to PCEHR and NPDR Sharing, Communications & Integration Implement accurate barcodes in eMM systems Terminology & Supply Chain Created ability to transfer prescription electronically...

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Realising the Benefits from Implementation of Electronic Medications Management-7

Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management Lesson learned Manage dis-benefits and set expectations Speakers and attendees at the Health-e-Nation Leadership Summit 2014 shared their implementation experiences and some of the key lessons learned. The following is a summary of their insights: Take the first step Whilst eMM can provide many benefits, there are some disadvantages post implementation. For clinicians in particular there may be an increase in the time it takes to complete...

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Realising the Benefits from Implementation of Electronic Medications Management Realising the Benefits from Implementation of Electronic Medications Management About the Authors CONSULTING References (APAC, 2005) Australian Pharmaceutical Advisory Council (APAC). Guiding Principles to Achieve Continuity in Medication Management, APAC, Canberra, 2005 ASE Consulting are a professional services company who strive to enable their clients to deliver improved business outcomes through a highly personalised approach to supporting leadership and collaboration within their projects. ASE Consulting brings...

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