CALL ACTIVITY REPORTING Ensuring a Timely Response for Positive Patient Satisfaction Staff interactions and patient response times are confirmed through Provider 790 Nurse Call System’s EIS (Executive Information System) Activity Logging and Reporting Software. EIS software gives clinical managers the reporting tools to proactively monitor and address nurse call response issues potentially affecting patient satisfaction. If an incident occurs, the EIS software documents the sequence of interactions. Using the EIS reports as a benchmark, administrators and managers can generate reports to spot trends in staff response times, review staff activity, or find activity that falls outside of parameters important for patient safety and satisfaction. Managers Can Access Reports From Any Networked Computer A Full Selection of Reporting Options Using a secured log-in from any computer on the facility’s network, clinical administrators and managers can access the reports for all or specific units, a day or date range, specific times or the entire day, and all or specific call priorities. Examples of the reports included with EIS are: • Summarized Call Statistics: By call priority, the report provides an overview of calling activity, call answered, in-person response times, and staff time in the room • Hourly Call Statistics Report: Hour by hour the report shows the call activity and staff response times making it easy to spot potential staffing levels or call activity volume levels affecting response times • Detailed Patient Activity Report: Provides the details of staff and patient interactions on the Nurse Call system for a single person during desired times and dates • Staff Assignment Reports: When used with wireless phones or pagers, the Current Staff Assignment Report gives clinical managers a report to post at the beginning of a shift where staff can review their assignments • Exception Report: Shows administrators and managers specific patient calls that were answered or cleared in the room outside of the desired

INTEGRATED NURSE CALL SOLUTIONS Leading Technology with Flexible Options Supporting Accountability Provider 790 software leverages the latest database technology and options to give clinical managers everywhere access to the information they need: Healthcare facilities can use the EIS Call Activity Reporting Software to track and analyze events to improve the utilization of the nurse call system which is key to improving safety and satisfaction. • Browser Access with User Access Control From any computer on the facility LAN, users sign-in and generate reports. There is no local software to maintain...