PATIENT EXPERIENCE (HCAHPS) Tools for Improving Patient Satisfaction Scores Provider 790 Nurse Call System gives facilities a choice of tools specifically designed to positively affect each patient’s hospital experience. Provider 790 tools streamline communications, automatically remind caregivers to visit their patients, and support teambased nursing so patients can respond with “Always” to these key HCAHPS survey questions: ...after you pressed the call button, how often did you get help as soon as you wanted? Provider 790’s multiple alerting options, including text messages, pocket pager, and wireless phone integrations, quietly and instantly route patient calls directly to the assigned caregiver. If the caregiver is delayed, Provider automatically alerts other caregivers on their team to the outstanding call. The automatic re-routing to backup team members ensures no patient goes unanswered. Confirming a timely response, the Provider EIS call activity reporting software monitors all call activity and response times so you can spot issues before they adversely affect patient satisfaction. Positively Impact Your Facility’s HCAHPS Scores with: • Quiet and Fast Wireless Notification • Streamlined Staff to Patient and Staff to Staff Communication • Automated Rounding with Team Backup Alerts • Pain Management Reminders • Bathroom Assist Notification and Communication • Cross Departmental Automated Workflow ...how often was the area around your room quiet at night? The device alarm interface options with Provider 790 means patient doors can stay closed since caregivers are notified of alarms over the Nurse Call. The wireless notification options on Nurse Call virtually eliminates disruptive overhead pages to loca

INTEGRATED NURSE CALL SOLUTIONS ...how often did hospital staff talk with you about how much pain you had? Caregivers can proactively manage their pain assessment visits with the staff rounding feature of Provider Nurse Call. If the caregiver is delayed in visiting their patient, Provider automatically alerts other caregivers on their team. If the patient or a loved one feels that meds are past due or if pain is present, Provider’s “pain” call button lets patients instantly notify caregivers of their pain. With Provider 790 rounding, patients know their caregiver will visit them within a set...