Comfort Technical Data

Comfort Technical Data
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Comfort Technical Data

Product catalog summary
Overview: The document outlines the specifications and functionalities of Nurse Call Systems, focusing on the Comfort 10” Room Control Unit and related devices used in healthcare settings to enhance communication between patients and healthcare staff.
Comfort 10” Room Control Unit: This unit is designed for surface mounting and supports up to six call units. It features a 10” touchscreen, a built-in Mifare card reader for nurse identification, and can initiate and terminate various emergency calls. It logs activities with timestamps and can operate independently if the server connection is lost. Key features include Power over Ethernet (PoE), VoIP Full Duplex SIP, conference call capabilities, and a menu for personalized task lists.
Technical Specifications: The unit operates on Linux, with a 10” IPS color touchscreen, ARM Cortex A7 processor, and supports multiple languages. It is powered by 110-240 V or PoE and operates within a temperature range of -10°C to +60°C.
Nurse Control Panels: Two models are described: a 7” and a 10.1” panel, both supporting SIP protocol, PoE, and real-time nurse monitoring. They allow communication between panels and rooms and prioritize calls based on urgency.
Patient Handsets: Various handsets are detailed, including the Comfort VoIP Patient Handset, Pro Patient Handset, and Basic Patient Handset. These devices facilitate direct communication with nurses, control room features, and are designed with antimicrobial surfaces to reduce pathogen transmission.
Additional Units: The document describes auxiliary units such as the Bedside Call Unit, Code Blue Unit, Custodial Cell Call Unit, Pull-Cord Call Unit, and Over Door Light. Each unit has specific functions like initiating emergency calls, providing visual alerts, and ensuring easy installation and use.
Application Servers: The servers support different room capacities and provide log reporting, integration with other systems, and troubleshooting capabilities. They run on a Linux-based system and support various communication integrations.
Server Specifications: The Nurse Call Systems are controlled by servers that support different room capacities (up to unlimited rooms) and run on a Linux-based operating system. They offer redundancy, error notification, and voice recording capabilities. Integration with various systems like WiFi phones, DECT telephones, and hospital information systems is possible, but requires separate software licenses.
Integration Capabilities: The system can integrate with fire alarm systems, CCTV, RFID, and lighting automation through various connection types (Modbus, Bacnet, TCP, etc.). Each integration requires a separate software license purchase.
Hardware Specifications: The document details the technical specifications of processors, memory, expansion slots, disk controllers, storage bays, networking, and power supply options. It also includes environmental operating conditions.
Mifare Personnel Cards: These cards are used to verify personnel permissions and prevent unauthorized access to critical functions like Code Blue calls. They also help track personnel movements within the hospital.
Function Control Module: This module allows control of room functions like lighting via patient handsets. It requires configuration and addressing to function correctly.
Senset 3 Input Module: This module interfaces with external medical equipment to automatically generate notifications and alarms based on data received.
MCW One Handset: An Android-based smartphone designed for integration with hospital systems, featuring NFC and barcode readers for automated data processing.
Text Panel: A scrolling dot matrix screen that displays calls as text and provides audio alerts. It operates on TCP-IP and can be configured to display specific call types.
Pager and Pager Transmitter: Specifications for pagers and transmitters include frequency range, sensitivity, memory capacity, and operating conditions. They use the POCSAG protocol for communication.
Conclusion: The Nurse Call Systems are comprehensive solutions designed to enhance communication and response efficiency in healthcare environments, with robust technical specifications and integration capabilities.
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Catalog excerpts

Comfort Technical Data-1

Nurse Call Systems Comfort 10” Room Control Unit The Comfort Room Control Unit ensures communication between the Nurse Control Panel and the call units in patient rooms. This unit is suitable for surface montage. The unit supports up to 6 Call Units by default, and features a 10” touchscreen and a built-in Mifare card reader, which nurses use to verify their identity when responding to calls. All cards read by the unit are checked for authorization. The Room Control Unit can be used to initiate and terminate emergency code calls (Code Blue-Cardiac Arrest etc.), assist calls, and consultation calls. It allows routine controls the staff to use their cards to log into the room without an active call. The unit logs all activities to the server with timestamps and ID information. If the server connection is interrupted, the Room Control Unit will independently log up to 99 calls until server connection is reestablished. On the Comfort VoIP Room Control Unit, you can make voice calls with other SIP devices on the system. 40.00 mm Screen Operating System Weight Width Depth Height Display Resolution Processor Memory VoIP Language Power Supply Operating Temperature / Humidity Raw Material Card Reader Speaker Ports and Slots Color Operating Voltage Power Consumption 10” IPS Color Touch Screen Linux 500 g 265 mm 40 mm 210 mm 1024x768 IPS ARM Cortex A7 1.2 Ghz 128 MB RAM - 8 GB ROM Full Duplex SIP English, Spanish, Russian, Turkish Custom 110-240 V or PoE -10°C +60°C / % 30 %80 RH PC-ABS-FR MIFARE Card Reader 3 Watt 6xRJ45 for Call Units, 1xRJ45 for Over Door Light, 1xPower In, 1xEthernet, 1xSD Slot White 12 V 18 W • PoE (Power Over Ethernet) or 110-240 V • VoIP Full Duplex SIP • Conference Call • Internal and External Call (with tracking system for billing) • Built-in Mifare card Reader • Timer/Stopwatch • Menu option for personalized task lists based on personnel ID • Can display hospital advertisements or other videos • Can display educational videos for specific healthcare procedu

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Comfort Technical Data-2

Nurse Call Systems 7”Nurse Control Panel The statuses of all working room control units assigned to the panel can be monitored actively. All errors and notifications are displayed on the information panel. Emergency codes, WC calls, nurse calls, and nurse presences can be monitored. All activities on the system are logged. All logs can be reported in detail. There is a configurable number of room monitoring icons on the interface. Call statuses are tracked in real time via these icons. • Panel to room communication • Panel to a group of rooms communication • General call from rooms or nurse stations...

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Comfort Technical Data-3

Nurse Call Systems 10”Nurse Control Panel The statuses of all working Room Control Units assigned to the panel can be monitored actively. All errors and notifications are displayed on the information panel. Emergency codes, WC calls, nurse calls, and nurse presences can be monitored. All activities on the system are logged. All logs can be reported in detail. There is a configurable number of room monitoring icons on the interface. Call statuses are tracked in real time via these icons. • Panel to room communication • Panel to a group of rooms communication • General call from rooms or nurse...

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Comfort Technical Data-4

Nurse Call Systems Comfort VoIP Patient Handset Talk to your patients With voice communication, patients can speak directly to the nurses assigned to them. This system allows hospital staff to save time on service, prioritize critical cases, and comfort patients through voice communication. Service quality control Thanks to the ZKR Comfort Nurse Call System, all conversations between hospital personnel and patients can be recorded, giving opportunities for quality control. Evaluation of nurse performance can be displayed as a graph on the server interface. Smart interface and functions The Comfort...

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Comfort Technical Data-5

Nurse Call Systems Bedside Call Unit The Bedside Call Unit is used in patient rooms. There are backlit call and cancel buttons on the unit. In an emergency, a patient uses the call button to make an emergency call which appears as an alert on the Nurse Control Panel. Typical locations for this unit are on the walls of patient rooms and living areas. • Handsets work through connection to this unit via RJ45 port on the front • Can be flush mounted and has an ergonomic design • RJ45 socket on the back provides easy installation • Made of high quality PC-ABS-FR Raw Materials • Call and Reset buttons...

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Comfort Technical Data-6

Nurse Call Systems Pro Patient Handset The Pro Patient Handset allows the patient’s condition to be reported quickly to hospital staff in an emergency situation. • Easy-to-clean, responsive membrane keypad • Works though connection to Bedside Call Unit • TV control options (Channel and Volume) • EL lights allow visibility in the dark • Clearly labeled function buttons can control room lighting, reading lamp, window blinds, etc. Nurse Call Button Lamp Control Buttons TV Control Buttons ANTIMICROBIAL Membrane Surface The antimicrobial membrane of the handset reduces the risk of pathogen transmission....

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Comfort Technical Data-7

Nurse Call Systems Basic Patient Handset The Basic Patient Handset allows the patient’s condition to be reported quickly to the hospital staff in an emergency situation. • Easy to use • Works though connection to bedside call unit • LED back lights allow easy use in the dark • LEDs stay lit when there is an active call until a nurse responds Nurse Call Button Room Lamp Button Reading Lamp Button Technical Specification ZKRUNCIPHS10100 Weight Operating Temperature / Humidity Cable Length 1.5 Meter Spiral Cable Back Light

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Comfort Technical Data-8

Nurse Call Systems Code Blue Unit The Code Blue Unit is mounted on the wall as needed in the hospital. There are backlit call and code blue buttons on the unit. The call button may be pressed to initiate a nurse call which appears as an alert on the Nurse Control Panel. The code blue button may be pressed to start a Code Blue call. This button can also be configured as an assist call button. Technical Specification ZKRUNCIPCDBL101 Weight Mounting Dimensions Operating Voltage Operating Temperature / Humidity Buzzer Speaker Back Light

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.