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HEALTHCARE SERVICE PORTFOLIO COMPLETE CARE & SEEMLESS SUPPORT

SUPPORT SERVICES Konica Minolta Healthcare EMEA offers its partners comprehensive technical support services designed to support their business operations. We understand the critical role that seamless support plays in your success, which is why we’re committed to delivering timely solutions to any operational or technical challenges you may encounter. OUR SUPPORT SERVICES Technical Support Service: Leverage our expertise through phone consultations or the SIMS CRM system. We offer flexible per-incident support plans at competitive rates. On-site Technical Support Service: For complex...

PDI (PRE DELIVERY INSTALLATION) SERVICES Konica Minolta Healthcare EMEA’s Pre-Delivery Installation (PDI) services provide streamlined pre-installation solutions tailored exclusively for our valued partners. We understand that efficient installation processes are critical to your business success, which is why we’ve meticulously designed our services to meet your specific needs. OUR PDI SERVICES Remote Installation: Seamless remote installation and configuration of Konica Minolta software for CS-7, ImagePilot, Sonimage and DI-X1 products. Our service ensures minimal disruption to your...

LICENSE AND BACKUP Experience streamlined processes and seamless transitions with our comprehensive license migration and upgrade, computer validation and backup services, tailored exclusively for our valued partners. Whether you’re migrating or upgrading licenses, validating computer systems or updating backups, Konica Minolta Healthcare EMEA is committed to providing partners with efficient and reliable solutions to support their business needs. OUR LICENSE AND BACKUP SERVICES License Migration Service: Designed to give our partners flexibility, our License Migration service allows you to...

TRAININGS Equip your team with the knowledge and skills they need to deliver exceptional service with our comprehensive partner-focused training offerings. OUR SUPPORT SERVICES Online Training: Access flexible and convenient online training through our mPlus platform, available 24/7. Dive into product-specific modules and build your expertise at your own pace. Receive certificates upon successful completion to validate your training achievements. Available for all Konica Minolta products. On-site Training: Benefit from customized on-site training programs delivered at your representative...

REPAIR CENTER Our dedicated repair center in Germany demonstrates our commitment to partner satisfaction and efficient service. Offering comprehensive repairs for all Konica Minolta products, our repair center minimizes downtime. With highly skilled repair engineers, advanced technology and support, our repair center exemplifies Konica Minolta’s commitment to providing superior service and maintaining optimal product performance. OUR REPAIR CENTER SOLUTIONS Device Repair – Inspection: As part of our comprehensive services, we offer partners equipment inspection at our repair center. Our...

Today’s healthcare systems encounter various and complex challenges that haven’t been expected: COVID-19, aging population, increasing healthcare expenditures with declining reimbursement, and supply chain issues, etc. At Konica Minolta, we are driven by redefining and creating values for healthcare providers that equips them to tackle those challenges, achieving diagnostic excellence. With over 150 years of business history, our renowned technology company has revolutionized the industry of medical diagnostic imaging with advanced solutions that range from imaging equipment and ultrasound...