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Odyssey clinical decisiOn suppOrt sOftware

Odyssey clinical decisiOn suppOrt sOftware
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Odyssey clinical decisiOn suppOrt sOftware

Product catalog summary
Overview: Plain Healthcare's Odyssey is a clinical decision support software designed for efficient patient assessment in urgent and primary care settings. It is user-friendly, clinically comprehensive, and compatible with most electronic patient record systems or can function independently.
Key Features:
  • Odyssey includes products like TeleAssess, FaceToFace, FirstAssess, and Reception, available as web-deployed services for accessibility.
  • Supports diverse healthcare environments such as GP out-of-hours services, nurse-led clinics, ambulance services, and prisons.
Product Details:
  • Odyssey TeleAssess: Facilitates telephone-based clinical assessments, reducing time and costs with average assessments taking about 6 minutes.
  • Odyssey FaceToFace: Provides decision support for in-person consultations, ensuring thorough documentation and safety.
  • Odyssey FirstAssess: Designed for prisons and detention centers, enhancing healthcare outcomes and reducing referral costs.
  • Odyssey Reception: Enables non-clinicians to efficiently prioritize patient care, improving operational efficiency.
Clinical Content:
  • Covers over 450 presenting complaints, tailored to gender and age.
  • Regular updates ensure alignment with NICE guidelines and evidence-based practices.
Technical and Support Services:
  • Seamless integration with healthcare systems via APIs.
  • 24/7 technical support with quick response and resolution times.
  • Regular upgrades and user group meetings for continuous improvement.
Implementation and Training:
  • Project managers and learning facilitators assist with implementation and training, offering customized learning plans.
  • Structured training programs available via e-learning, on-site, or blended approaches, with ongoing support.
  • Cascade training for self-managed training after three months of system use.
  • Comprehensive pre- and post-installation checks, systems administrator training, and site-specific configuration.
  • Go-live support includes engineer and trainer presence for rehearsal and actual go-live days.
Workshops and Seminars:
  • Cover topics like telephone consultation, communication skills, clinical governance, risk management, data gathering, and reporting.
  • Online assessments and cascade trainer validation are also available.
LifeBot® Telemedicine Solutions:
  • Offers telemedicine solutions including video conferencing, instant messaging, and data transfers between hospital facilities and ambulances.
  • Features include P25 700MHz wireless broadband, ambulance telemedicine, STEMI 12-lead ECG compatibility, multicast conferencing, and ED security management.
  • Eligible for various grants and provides rapid information access through a custom portal.
  • TeleTrauma and TeleStroke capabilities for live or recorded video assessments from the field.
  • Upgradeable to future LifeBot® technologies for teletriage and telehealth home care.
About LifeBot®: LifeBot® specializes in patented telemedicine and telehealth solutions to enhance emergency communications and interoperability. Founded by R. Lee Heath, LifeBot® aims to reduce costs for hospitals and emergency providers through advanced technologies.
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Catalog excerpts

Odyssey clinical decisiOn suppOrt sOftware-1

rapid, safe assessment & advice Odyssey clinical decision support software for patient triage and assessment in urgent and primary care plain healthcare clinical decision support

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Odyssey clinical decisiOn suppOrt sOftware-2

For all your patient assessment needs... Odyssey TeleAssess... Odyssey FaceToFace... Odyssey FirstAssess... Odyssey Reception... Plus other specialist Odyssey products Plain Healthcare provides rapid, safe assessment and advice for urgent and primary care through Odyssey, our clinical decision support software. Odyssey is fast, user friendly, clinically thorough and safe; it also improves record keeping. Alongside our learning and development programmes, Odyssey products are proven to improve the efficiency of clinical resources, reduce risk and ultimately save money. All Odyssey products operate...

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Odyssey clinical decisiOn suppOrt sOftware-3

Supporting clinical decisions throughout primary and urgent care Odyssey is used throughout primary and urgent care services to offer clinical decision support. • Over 60%of Primary Care Trusts commission OOH services that rely on Odyssey TeleAssess to support nurse telephone assessments • Average assessment times of around 6 minutes, much less for potential emergencies Nurse-led Clinics • Odyssey FaceToFace designed for rapid, safe decision support for consultations in person • Used in a wide variety of settings: NHS Walk-in centres, Polyclinics, GP-led Health Centres, Primary Care Centres,...

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Odyssey clinical decisiOn suppOrt sOftware-4

Odyssey TeleAssess Definitive clinical assessment by telephone, helping you to meet patients’ needs safely and make significant savings in time, effort and money for your organisation. “It takes away a lot of the guess work, it allows everyone to have that safety net there. It’s evidence based, regularly updated and therefore from a clinical governance point of view it improves our safety and effectiveness” Penny Nicholas, Clinical Nurse Lead, Wiltshire Medical Services

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• Average assessment times at around 6 minutes • Call length always appropriate to the circumstances • Seamless connectivity with most patient administration systems (Adastra, EMIS, SystmOne and others) for ease of use in familiar environments • Swift access to new web-deployed services • Over 10 million calls have been supported since 1995 with no enforced withdrawal of content necessary • Designed by clinicians for clinicians • Emulates a natural consultation process designed on the principles of Bayesian logic, avoids feeling like interrogation to the patient • Evaluation of multiple symptoms...

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Odyssey FaceToFace Comprehensive decision support system for face-to-face consultation in emergency or primary care settings. Varying levels of support ranging from an electronic record of the consultation to a sophisticated guide to history taking, examination, diagnosis and treatment, depending on the needs and experience of the user. The latest express version ensures rapid, safe assessments and advice are always possible, along with robust documentation, all visible on a single screen.

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• Questions are prompted with pre-set common responses • Responses are selected rather than typed, for faster consultations and access to detailed decision and examination support, differential diagnoses and rationales for lines of enquiry • Complex patient presentations handled in a clear, intuitive manner • Clinician retains full control of the assessment at all times, with ability to add free text at will • Clinicians choose how to progress through examinations • Capacity to accept or change Odyssey’s recommended tests using own reasoning • Examination methodologies available as required •...

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Odyssey clinical decisiOn suppOrt sOftware-8

Odyssey FirstAssess Developed specifically for use in HM Prison Service and other detention centres to help improve healthcare in challenging environments and drastically reduce the costs of onward referral (e.g. to hospital emergency departments).

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• Reducing the cost of prison healthcare and the incidence of referral • Measurably improving health outcomes, documentation and ease of reporting • Assessing an often complex group of physical and mental health conditions • Operating within a secure environment, exaggerated symptoms may be described • Less experienced staff need even more decision support • Odyssey FirstAssess provides enhanced functionality for use in HMP environment and other detention centres • Meets or exceeds all of the part 1 clinical requirements of the Offender Health PHPQIs • Supports rapid triage of patients and face-to-face...

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Odyssey Reception Rapid, safe and easy-to-use patient sorting tool designed especially for non-clinicians; call handlers and receptionists at any service dealing with patients on the telephone or presenting in person. save time • Adds less than 1 minute to the patient encounter, yet improves operational efficiency • Improves management of doctor/nurse time as well as patient access Quality Care • Ensures patients are seen by clinical priority; not just ‘first come, first seen’, so reducing clinical risk • Assists UK out of hours service providers to meet Department of Health quality standard;...

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Specialist Odyssey Products Odyssey is adaptable for different needs, all providing rapid, safe patient assessments and up to date clinical advice. Odyssey eCover... Odyssey SelfAssess... Odyssey ParaMedic • enables health services to provide increased cover during any public health emergency • intuitive, presented in plain english, requiring minimal instruction and no training for usage • can be configured to support telephone triage of patients by doctors, nurses, paramedics or even non-clinicians • allows patients to self assess their symptoms prior to consultation with clinical services •...

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Connected for Health All Odyssey products link together to offer your patients a seamless service. In addition, they may be integrated with numerous other healthcare systems or connected to bespoke patient administration systems. Connectivity is via an API with standard messaging including XML and HL7v3, for industry standard interoperability. web deployed • Odyssey has been recently re-engineered to be more easily implemented via a simple web download • User navigation training via interactive video is also available as a download with the product Service Oriented Architecture (SOA) • Design...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.