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PRODUCT WARRANTY. BVS series Bladder Volume Scanners

Product Warranty. Dear customer, All Mediate Medical devices are developed and manufactured to the highest possible quality requirements. If you experience problems using a device, we recommend that you first consult the manual or instructions in the support section of our website. Mediate Medical provides a warranty on the products against defects in material and manufacturing defects for a period of 4 years from the invoice date. In the event of a defect during the warranty period due to faulty material or workmanship, Mediate Medical guarantees a repair or replacement free of charge....

mediate+medical. • The expiry date of the product has expired. • Repairs or changes have been made by unauthorized service organizations or persons. • A defect is a result of external causes outside the device such as lightning, computer viruses, power outages or power surges, flooding, fire, misuse, or misuse in an environment that is not in accordance with or prescribed for the product. • A defect is caused by connected peripherals, accessories or consumables other than those prescribed by Mediate Medical. • The product is defective due to normal wear and tear of replaceable parts, which...

D. Mediate Medical agrees that the claimed non-conformity actually exists and is not caused by the warranty exclusions. HANDLING MALFUNCTIONING OUTSIDE THE WARRANTY PERIOD It is not always possible to repair a defective product. It is possible to replace the various parts. A new part also includes a new warranty period. If a product requires service, Mediate Medical Service can deliver a replacement product within 10 business days of the date of the customer's service notification. NEED HELP? To help you further, you can contact our Mediate Medical Service Center for questions and...

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