Brochure International After Sales
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Memmert Global After Sales We combine knowledge and reliability

Memmert Global After Sales We are your knowledgeable partner for solving questions about your Memmert portfolio The Memmert Global After Sales Team is the expert for all questions related to the commissioning, handling, use or maintenance of your Memmert device. In addition to the delivery of spare parts, rental equipment, and on-site repairs, we offer an all-round service tailored to your needs. We qualify our partners to become Memmert service technicians and support them with knowledge through training courses and webinars.

Internationality and high-quality standards are in our DNA OUR MISSION: “We are the professional and competent solutions provider for Memmert customers and sales partners. Teamwork is our top priority. We support users and sales partners worldwide and tailor our processes to their needs. We always keep the high Memmert quality standards in mind.”

Memmert Global After Sales In the hands of experts from the start You can rely on it Memmert combines experience, innovation and quality. We live by these values in our Global After Sales team. With our exclusive insights into development, access to valuable data, in-depth knowledge, availability of all original parts and high-precision measuring equipment, we are the first choice for questions about your Memmert device. Our experience from direct customer contact and collaboration with our international network of technicians, who specialize in Memmert devices, flow into the continuous...

WE QUALIFY YOU TO BECOME A MEMMERT SERVICE TECHNICIAN UP TO DATE WITH OUR CONVERSION SERVICE QUALIFICATION OF YOUR MEMMERT DEVICE PLAY IT SAFE WITH REGULAR CALIBRATION ORIGINAL SPARE AND WEAR PARTS FROM THE MANUFACTURER

Memmert Global After Sales We qualify you to become a Memmert service technician For our global users, it is of utmost importance to be able to access skilled Memmert service technicians nearby. Therefore, we share our knowledge and train our international partners on Memmert products. We offer a variety of training formats for this: Face-to-face training at your location or at Memmert Personal guidance Special tech info in the technician log-in Detailed service instructions Regular live webinars with changing content Interactive service videos on our website in the technician log-in...

Up to date with our conversion service With our conversions, we enable you to enjoy your Memmert product for a lifetime. We are constantly developing our products to meet market demands for applications and processes. To remain true to our idea of sustainability, after technical clarification, we offer you various conversion variants so that your new requirements can be covered accordingly. Many of our options can be retrofitted – even directly at your site. Together, we will find the perfect solution to adapt your Memmert device to the latest process requirements.

Memmert Global After Sales Qualification of your Memmert device IQ, OQ, PQ, qualification The term qualification already bares its meaning in the name: ensuring and documenting the quality of your products. In addition, your processes can also be validated in connection with our Memmert devices. In GMP-compliant drug and food production, system or device qualifications are mandatory. Rely on our in-depth specialist knowledge and many years of experience. We support you in conducting all the necessary tests (e.g., 27-point measurement) of your Memmert devices and the detailed documentation....

Play it safe with regular calibration Calibration of your Memmert device A Memmert device has always stood for durability. Regular recalibration of your Memmert device is recommended so that you can use it for many years. The device calibration by our team of experts identifies deviations with the help of a high-precision reference measuring device. If necessary, the device settings are readjusted and the measurement results are documented in a calibration certificate. Choose which calibration is right for you: MEMMERT ISO CALIBRATION Corresponds to DIN ISO 9001 (in accordance with the...

Memmert Global After Sales Maintenance: long term reliability Every Memmert device benefits from regular cleaning and maintenance for its reliability and durability. To save energy and work efficiently as well as sustainably, we recommend having your Memmert device professionally serviced once a year. Maintenance by our service technicians is conducted according to standardized test routines. This includes, for example, visual and functional tests of mechanical components such as doors including seals and closures, as well as the replacement of sterile or HEPA filters Trust as the standard:...

Your advantages with Memmert ServicePlus: Preferred service processing on weekdays, usually in just 48 hours Passgenaue Vertragskonditionen Tailored contract conditions save money Reminder service for maintenance and calibration of your devices Detailed documentation In time-critical cases, we can be on site for you more quickly, thereby minimizing downtime and shutdowns - the extra speed is included in the price. With ServicePlus you save time and money! Because the maintenance cycles can be planned, we offer you special conditions and relieve you of the organizational work involved in...

Memmert Global After Sales Original spare and wear parts from the manufacturer To keep the reliability of your Memmert device in the usual mode, you need original spare and wear parts from the manufacturer. In our warehouse in Büchenbach, we maintain stock of all common spare parts for the current equipment generation. We supply our service points in Germany and our international dealer network from here every day. Repair: we are here to help We would be happy to repair your Memmert devices for you. This is done either at your site (upon request or as part of maintenance) or in our...

Get in touch - we are here for you! Do you have a question about an application, or would like to have your Memmert appliance professionally serviced, or do you need information on qualification or a spare part? Perhaps, as our sales partner, you are interested in the wide range of training courses? The Memmert Global After Sales Team is happy to help. We are looking forward to hearing from you: Email us at service@memmert.com or call us directly on +49 9171 9792-911. You can reach us personally from Monday to Friday from 08:00 am til 04:00 pm (CET).