2026 Hospital Training Catalog 6 AI-simulation courses your clinical staff actually want to take. Breaking difficult news · Cross-team communication · Verbal de-escalation · Suicide-risk detection · Domestic-violence detection · AI in clinical practice. Accredited training your staff actually complete metamedicsvr.com · [email protected]
Open the catalog to page 1What no longer works in traditional training plans. Every year you design the training plan. And every year, the same scene: mandatory courses staff don't finish, a report to justify to your education committee, and the sense that the format isn't keeping up with the content. The problem is rarely the syllabus. It's the format. Passive e-learning — videos left to run, slides clicked through, a multiple-choice test at the end — teaches people to pass the test, not to handle the real conversation with a patient or a colleague. And when the training is about communication skills (breaking bad news,...
Open the catalog to page 2Why conversational-AI simulation works. Staff don't watch a video of someone breaking bad news. They do it — talking to a virtual patient that responds and reacts — as many times as needed, with no risk to anyone. 1 Unlimited, safe repetition Assessment that proves competence Staff take part in the conversation with a virtual patient that responds and reacts, instead of watching someone else do it. The competence is trained on the same ground where it's later used. Each scenario can be repeated as many times as needed, with automatic feedback every time and no risk to a real patient. Practice...
Open the catalog to page 3The SPIKES protocol — oncology, sudden deterioration, death notification, families. 02 Cross-team clinical communication Handovers, team communication, and speaking up across the hierarchy. 03 Managing the agitated patient: verbal de-escalation Lowering tension in psychomotor agitation, with a reactive virtual patient. 04 Suicide-risk assessment & prevention Asking, assessing, and referring safely — emergency and outpatient settings. 05 Safeguarding & gender-based violence detection Spotting indicators, opening the safe conversation, coordinating referral. 06 New health technologies: Al applied...
Open the catalog to page 4The hardest conversation of the shift CME / CPD eligible Patient-centred communication for the hardest conversations, structured around the SPIKES protocol — across oncology, sudden deterioration, death notification, and communication with families. WHAT THE COURSE COVERS The environment, the participants, and yourself (the S and P of SPIKES). What the patient already understands and how much they want to know. Delivering the information in steps, checking understanding as you go. Responding to the reaction and agreeing a plan for what comes next. WHAT YOUR STAFF PRACTISE ✓ Preparing the setting...
Open the catalog to page 5Where the patient's information gets lost CME / CPD eligible Many preventable incidents start with communication that fails: an incomplete handover, a concern not raised in time, a disagreement no one voices. This course trains communication between professionals and across roles — physician, nursing, assistants — with structure and WHAT THE COURSE COVERS What belongs in a safe handover and what doesn't; SBAR applied. Speaking up across the hierarchy Raising a doubt or an alert to a senior clearly and without fear. Conflict within the team Voicing a disagreement in a way that adds, instead of...
Open the catalog to page 6Before the situation gets out of hand WHAT THE COURSE COVERS Spotting the early signs of agitation before the situation peaks. Verbal de-escalation Tone, language, and body language that lower tension instead of raising it. Setting limits safely Communicating boundaries clearly without provoking further escalation. Protecting everyone in the room and knowing when to bring in help. WHAT YOUR STAFF PRACTISE ✓ Recognising the early signs of escalation ✓ Using verbal and non-verbal techniques to lower ✓ Keeping yourself and others safe during the interaction >/ Setting limits without escalating the...
Open the catalog to page 7The question no one wants to get wrong CME / CPD eligible WHAT YOUR STAFF PRACTISE ✓ Asking about suicidal ideation directly and without fear ✓ Assessing the level of risk from the conversation v Holding a safety-focused, non-judgemental conversation ✓ Activating referral and protection protocols v Coordinating handover with mental health services WHAT THE COURSE COVERS Raising the question How to ask directly, and why asking does not increase risk. Reading the indicators in the conversation to gauge severity and immediacy. Building a safety plan with the patient and responding without judgement....
Open the catalog to page 8Safeguarding & Gender-Based Violence Detection Spotting what isn't said out loud Recognising and responding to indicators of gender-based violence in clinical settings — communicating with the patient, documenting appropriately, and coordinating with support services. Built around recognised detection protocols. WHAT YOU R STAFF PRACTIS E Identifying clinical and behavioural indicators of gender-based violence Opening the conversation safely, without the patient feeling judged Responding when a patient discloses, and when they deny Documenting findings clearly and appropriately Coordinating with...
Open the catalog to page 9Al is already in your department Generative Al is already part of day-to-day healthcare. This course gives staff a practical framework to understand what conversational Al in clinical training is — and isn't — and how to use it with judgement: when it helps, when it doesn't, and what to check before trusting a result. WHAT YOUR STAFF PRACTISE ✓ Telling what conversational Al can and can't do in clinical settings ✓ Recognising the limits and risks (privacy, bias, over-reliance) ✓ Taking what they learn back to the unit's training WHAT THE COURSE COVERS In plain language, no jargon: what it does...
Open the catalog to page 10How it fits your annual training plan. No need to rebuild the plan. These courses slot into the structure you already have — and leave the documentation trail your education committee and accreditation review will ask for. 1 You pick the courses that fit We fit them to your calendar We handle accreditation & funding paperwork From the six, we select with you the ones that answer the real needs of your staff and your departments this year. Simulation doesn't depend on a room or an actor's schedule: staff practise when they can, without stopping the service. We prepare the documentation and point...
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