How to return your Propulse Ear Irrigator
1 / 1Pages

Product Data Sheet In the event that you need to return your Propulse Irrigator to us, please follow the guidelines below. Propulse Ear Irrigator How to return your Propulse Ear Irrigator Firstly, have you packed everything? Please ensure to include the following: • Propulse Irrigator • Reservoir/Tank & Lid • Power Adaptor • Foot Pedal • Cover Letter • Original Sales Invoice It’s important that you send your unit back to us with everything it came with, as we need to be able to investigate any issues you are having with the machine in full. How to pack your Propulse Ear Irrigator - Original Packaging If you still have all the original packaging, you can use the white box that the irrigator came in and the small white box that the power adaptor and foot pedal came in to keep everything nice and tidy, before placing it all inside the grey unit box. The Propulse Ear Irrigator should be packed into the white box first, followed by the tank in situ, the power adaptor and foot pedal in the tank, and the lid on top. In order to do this, you must first detach all the components from the irrigator properly (this includes the QrX tip if it is still in the handle), and all cables should be wrapped up tidily, with the handle placed in the handle holder. Making the package suitable for transit Once the irrigator and accessories have been packed up inside the grey box, you should wrap the box up in bubble wrap and place it into a strong cardboard shipping box, making sure to seal it well with parcel tape or strong sellotape. If you don’t have the original packaging, it is advisable to individually box up the components and wrap them in bubble wrap, before placing them in a strong cardboard shipping box. Finally... Once you’ve packaged everything up and it’s good to go, please send it to us at the following address: R Mirage Health Group Ltd, 11 Tewin Court, Welwyn Garden City, Hertfordshire AL7 1AU UK Tel: +44 (0) 845 130 5440 Fax: +44 (0) 845 130 6440 Mirage Service Centre 11 Tewin Court, Welwyn Garden City, Hertfor