RTI Service & Calibration
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RTI Service & Calibration Let’s work together to ensure X-ray safety and quality

RTI Service Delivering X-ray QA solutions for 40 years Since 1981, RTI Group has been delivering world-leading X-ray QA “solutions” of meters and probes. All incoming solutions are checked in our ISO/IEC 17025 accredited calibration laboratories. This means we have attained the standard for which most labs must hold accreditation in order to be deemed technically competent. A smart choice From the moment you send your solution in for service or calibration, or have a question about its operation, we’ll work to make sure that you know you’ve made a smart choice. •  ll calibrations & service...

A reliable and dependable service, each and every time.

A reliable and dependable service At our accredited calibration labs, your solution is in the best hands Our labs are designed to provide you with a reliable and prompt service to maximize your RTI meter and probe ‘uptime’. Trained in-house service engineers take care of your meters and probes, and make sure they perform better for longer. Every RTI customer receives a Calibration Certification and a summary Service Report. Our labs also keep digital and maintenance records of your meter/probe for your convenience. We know that you depend on your RTI meter to regularly perform important...

Exclusive features of RTI labs Available with each calibration at RTI: • SO/IEC 17025 calibration performed on each meter I • True adjustment calibration •  ll new available beam qualities included with every recalibration* A •  alibration Certificate and summary Service Report C •  TI firmware upgrades performed on each unit prior to calibration R •  ree manufacturer recommended hardware upgrades/modifications applied when necessary F •  atest software and manuals included - an RTI Product USB is shipped with each meter L •  ree software upgrade for display devices** F *Only available for...

A reliable and dependable service, each and every time •  eceive reminders for when it is time to recalibrate and update your solutions with all the available new features. R • Arrange for calibration by a phone call or e-mail to RTI. You will be given a date of booking and instructions regarding the shipment of your item. •  pfront cost estimates and product return. Pricing and turnaround times are available at the time your booking is generated. U • Extended Warranty Program - an exclusive RTI option. You can extend the original factory warranty on your RTI meter for up to ten years. Your...

Calibration Solution upgrades and more Additionally, we will also provide you with a reminder of your next calibration as well as product/software upgrades, warranty programs, and other updates. Take the opportunity by upgrading your meter at the same time as a scheduled calibration or service. We can always offer an upgrade or replacement of your exisiting meter(s). Contact the Service Team to discuss your options. A complete QA calibration process guaranteed We are the only non-invasive, X-ray QA test equipment manufacturer who has included all its solutions in its accreditation scope. As...

True adjustment calibration An adjustment calibration is defined as: ”Adjustment of an instrument via internal controls or firmware, not accessible during normal operation, in order to initially establish or later restore an instrument’s specified performance level”. To be able to perform this calibration, we have developed specific software and firmware. This software and firmware take into account the design, capability and unique characteristics of each type of solution manufactured by us. Our labs are the only calibration facilities capable of performing a true “adjustment calibration”...

Warranty Two-year calibration cycle RTI solutions have such a high measurement performance that we recommend a calibration interval of 24 months. This, together with our Extended Warranty Program, reassures you to trust your meters and probes with us and gives a low lifetime cost for you. Extended Warranty Program The conditional Extended Warranty Program, for the Piranha and Cobia, gives you up to ten-year warranty. By joining the ‘Program’, you will have the opportunity to increase your warranty two years at a time – up to ten years. We ensure that your instrument will always be returned...

Not only do we we see it as our responsibility to develop and deliver environmentally-friendly and high quality solutions to you, but it is our mission to ensure that our products fulfill the requirements from governments and the industry. Reviewed to the highest standards Our aim to guarantee you high-quality solutions and reliable calibrations. RTI’s ISO/IEC 17025 accredited labs are regularly reviewed, and we ensure that our calibration skills and services continue to be the best. It provides third-party assurance that we have the quality management system to ensure all of our...

RTI Group Headquarters has a quality management system that fulfils the requirements of SS-EN ISO 9001:2015. It provides a set of requirements that must be in place to have a quality management system, regardless of the organization’s size, product or service line, or public or private status. Certification to the standard is voluntary, and organizations must complete a rigorous auditing process by a third-party registrar. ISO/IEC 17025:2017 - “General requirements for the competence of testing and calibration laboratories”. Accreditation is a guarantee that we comply with obligations under...

What we do matters. To patients. To professionals. To us. It is more than algorithms, technology, and design. It is about setting the standard for quality assurance of X-ray imaging. Copyright © RTI Group, RTI Piranha family 2020.05