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NAVIO Total Care Program Brochure

NAVIO Total Care Program Brochure
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smith&nephew NAVIO* Surgical System Extended warranty, service and clinical support Extend your standard one year NAVIO warranty while adding several benefits to maximize system utilization and performance. Regular maintenance, on-site software upgrades, continual clinical support and repair coverage eliminates any system upkeep concerns. NAVIO Total Care allows you to focus on providing the best patient care and growing your robotic orthopaedic program. Meet your Total Care team: • Robotic integration coordinator Provides assistance with on-site surgeon and surgical team training, clinical case review and troubleshooting, and clinical support as required. • Service technician Smith & Nephew certified to service and replace all NAVIO Surgical System components and upgrade system application software. • Customer support On call customer support for issuing replacement parts, scheduling repair visits and receiving client feedback and concerns.

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Biannual service visits by Smith & Nephew trained and certified field technicians. Foot pedal controls • Test connection • Evaluate response time Filters • Check and replace Navigation camera • Confirm camera calibration • Check laser point function Fans • Remove debris • Evaluate airflow and performance Caster/brakes • Inspect and tighten locks Software evaluation • Run error report • Evaluate system health Articulating arm • Correct arm tension • Confirm full range of motion Internal and external cables • Reliability checks • Test electrical grounding • Verify cables are secure On-site...

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