mConnect
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Two-way mobile messaging. A solution provided by SST Group Increase Revenue Reduce patient cancellations and no-shows by up to 70%. Improve Productivity Free up your staff by saving them an average of 25 phone calls per day, per doctor. Improve Patient Compliance Enhance patient engagement and satisfaction by automating your frequency of touch. Proven ROI Achieve a return of up to seven-times . your investment. •No more missed appointments or playing phone tag. No Reach your patients whenever you want, wherever they are, 9 90% of text messages are read within 3 minutes. Simple, easy to implement, automated campaigns can save you hours of phone time. Or send a direct message. Click on the patient's phone number, type a short message and hit send. Bad Weather? Broken Equipment? Change in office hours? Send an ad-hoc message to 10’s, 100’s or 1000’s of people simultaneously. Request a demo today! For a live demo or additional information, contact your SST Group representative at 800-94

A solution provided by SST Group This is two-way communication. Everything else is just shouting. mConnect Use Cases Clinical Call Centers Improve on-time starts Reduce no-shows, no go’s Post acute care follow up Recall appointments MD appointment reminders Surgery and imaging appointment reminders Reduce phone calls Hi Sally, remember your appointment is at 10 AM on June 26. Please reply text Population Management Impact HEDIS scores Appointment reminders Screening tool for mammography, prostate, etc. Patient notices (lab, pharmacy, radiology, etc.) Care Path compliance Member satisfaction...