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QUALITYGUARD™ SERVICE CONTRACTS
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Catalog excerpts

QUALITYGUARD™ SERVICE CONTRACTS - 1

PROTECT YOUR INVESTMENT… QUALITYGUARD™ SERVICE CONTRACTS UNDERSTANDING, ACCELERATE

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QUALITYGUARD™ SERVICE CONTRACTS - 2

TSI's comprehensive line of instruments set the standard for reliability and accuracy. Protect your investment now and in the future with a TSI QualityGuard™ Calibration or Bumper-to Bumper (B2B) Warranty Contracts. At TSI we understand that data quality problems and downtime can seriously impact your work. TSI QualityGuard Calibration and B2B Warranty Contracts are designed to ensure your instruments are properly cleaned, calibrated, repaired and are operating at peak performance. What is a Calibration Contract? Is it the Same Thing as a Warranty? A warranty merely protects the buyer...

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QUALITYGUARD™ SERVICE CONTRACTS - 3

PROTECT YOUR DATA ACCURACY Why Do I Need a TSI Service Contract? What Does a TSI Calibration Contract Cover? + Upfront Fixed Costs. Budgeting made simple. No need to procure The QualityGuard Calibration Contract can be purchased in two- or additional funding for annual calibration and repairs. A TSI Calibration three-year terms and includes: or B2B Warranty Contract guarantees your costs are fixed no matter + As found inspection testing/report what happens to TSI Service prices in the future. + Technical support via phone or e-mail + Annual factory calibration, consisting of the following...

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QUALITYGUARD™ SERVICE CONTRACTS - 4

What Instruments are Available for Coverage? QualityGuard TSI Service Contracts are offered on many different models of new TSI instruments. Previously purchased instruments may also be eligible for coverage. Contact TSI representatives or TSI directly to find out what TSI instruments have Service Contracts. How Do I Send My Instrument Back for Calibration? To return an instrument for calibration, fill out the on-line return material authorization (RMA) form at the TSI web site: www.tsi.com. This on-line process will provide you with shipping information, and an RMA number to track the...

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