Solution Sheet Leading housing technology solutions

Tunstall’s latest supported living solution, offering an integrated platform for the delivery and management of communications, telecare, door entry and access control. What is Communicall Vi? Communicall Vi is an easy to use, integrated system which has been designed to support efficient care delivery by providing real-time information, bespoke management reporting and a flexible platform to offer needs-based telecare solutions for residents with diverse, changing requirements. Communicall Vi is a scaleable communication system that is suitable for use in a wide range of grouped living environments,...

Features The latest generation of Communicall offers flexibility, choice, and a wealth of new functionality in a single system which is adaptable for a wide range of housing and care models. It supports people with diverse needs including dementia, learning disabilities and physical and sensory impairments. Management and Operational Features and Benefits Supports flexible resourcing • onsite – calls sent to DECT handsets, cordless handsets or pagers individually or in groups • offsite – calls sent to monitoring centre • local offsite – calls can be temporarily diverted to mobile number (allows...

Resident Features and Benefits Contemporary styled speech module • designed following extensive customer insight programme Supports full range of Tunstall telecare solutions • solutions to support specific conditions such as epilepsy, dementia, learning disabilities • simple to use with alarm, away, I’m OK and door entry buttons • equity of access supported by additional options such as sounders, pagers and vibrating alerts • message waiting notification via LED and audible tone • solutions such as remote door opener for people with limited mobility • privacy function gives greater control •...

Additional features Combined door entry and video Door entry can be easily and cost effectively incorporated into Communciall Vi systems. Resident speech modules have additional buttons added including door entry privacy. The door panel will allow visitors to call either residents or on-site staff. When in off-site mode the monitoring centre also has the option to be able to view and speak to the visitor before releasing the lock, using the same workstation - this requires an internet connection. DDA door panel An enhanced DDA door panel also provides HVS speech and an LCD display to allow visitors...

Enhanced services Resident support Systems can also include innovative options giving residents access to a wealth of relevant information and the means to access digital services. An information kiosk enables residents to report a repair, check their rent balance, do online shopping and much more with ease in a secure online environment and with the support of staff if required. Future proofing The Communicall Vi system protects your investment by ensuring it will provide a reliable platform for many years to come, offering the opportunity to develop and upgrade the system as required. • additional...

Typical Communicall Vi system Communicall Vi utilises an advanced control unit with speech modules and offers configuration via a web browser or system control panel. Communicall Vi can be installed as part of a new system installation or can be provided as an upgrade to an existing Tunstall system. It has been specifically developed to enable the complete utilisation of the flexibility of telecare in grouped housing schemes. Housing Services Portal Carer pager, DECT handset or mobile phone System control panel Communicall Vi Door entry panel Telecare sensors Telecare sensors

Case Study Background Herefordshire Housing is a not-for-profit registered provider oering aordable homes across the county with a housing stock of approximately 5,800 properties. It recently opened Henordd Gardens, its flagship enhanced living scheme which integrates telehealthcare as part of residents’ personalised support. The scheme is a multi-use city centre development consisting of 30 apartments and 1 three-bed reablement unit, with onsite concierge and support teams. As a visionary in enhanced living schemes, Herefordshire Housing wanted to implement an innovative, costeective support...