Smart Hub
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Smart Hub Connecting people, connected care What is it? The Lifeline Smart Hub is a complete ‘Connected Care’ monitoring and alarm system for the home. It uses future proof, smart technology to connect service users with care professionals in real time, enabling people to live independently in their own homes. Designed for anyone who needs an extra level of support to maintain independence at home, the Smart Hub gives reassurance that 24/7 support is on hand at the touch of a button. It offers confidence to older people living alone, individuals recuperating after a hospital stay and anybody with reduced mobility or long term health conditions. How does it work? The Smart Hub uses cutting edge technology to link with a wide range of sensors around the home connected directly to monitoring centres though IP technology, offering endless possibilities for the provision of care in the home. Bringing all services and data together via PNC and Tunstall’s Device Management Platform (DMP), the Smart Hub can link up to 50 sensors (including Tunstall’s full telecare sensor range) such as heat, carbon monoxide, fire and smoke, fall detection and enables the user to access help in their home 24 hours a day. Alarm calls can be made by users pressing a button on the Smart Hub unit or using a pendant worn on the wrist or neck. The alarms are sent over a cellular network or by an ethernet connection through the users home broadband network. Calls are answered by specially trained monitoring centre operators, who access the user’s information through PNC and respond appropriately by either contacting a family member, a neighbour or calling the emergency services. IP technology not only allows calls to be made, it can collect monitoring data, provide vital information on the hub’s status and enable over the air upgrades remotely. It also supports the introduction of future services including smartph

Features Benefits The Smart Hub has a range of features including: • Complete 'Connected Care' home unit with monitoring and alarm features • Remote configuration and device management via the Device Management Platform (DMP) • Over the air firmware updates to enable quick and seamless introduction of new services • Robust and reliable with regular heartbeat checks to ensure performance and functionality of the hub • Advanced sensor integration - Compatible with current Tunstall sensors e.g. Smoke, CO, Fall detectors • Digital IP technology for a future-proof solution with cellular and...

The dedicated Device Management Platform (DMP) Tunstall's Device Management Platform (DMP) is a cloud-based system developed for the efficient management of Smart Hub devices. It has been designed to enable remote management of deployed Smart Hub units and provide a platform for future services and functionality, such as Activities of Daily Living monitoring and tracking via smartphone App. IP connectivity can provide real time data, making it possible to deliver a range of new services via DMP, such as remote monitoring, diagnostics and configuration of home units, sensors and devices. <^>...

User features Multiple positioning options - flat, table stand or wall mount (requires additional parts) High quality speech - with automatic gain control Audible status messages - providing clear and intuitive feedback to the user Automatic audible warning alerts - the unit alerts the user to mains and communication failure/resumption with a visual and spoken message Optional local audible warnings - non-critical warnings such as mains failure can be turned off at night to avoid disturbing the user Away mode button - suspends inactivity monitoring. Mode clearly indicated by illuminated...

Technical features GSM module - 3G/2G Hardwired input - for connection from other devices Hardwired output - for connection to other devices Ports - power, Ethernet, antenna WiFi - ready, hardware enabled Bluetooth - ready, hardware enabled Standard protocols - TT92 (DTMF/STMF), TT21(DTMF/STMF), BS8521 (DTMF) IP Protocols - IPACS and SCAIP protocols providing ability to send alarm data over IP to monitoring centre Note; Based on Firmware release 5.0.12 The Smart Hub package includes: • The Smart Hub unit and personal pendant • Connectivity through the Tunstall multi network SIM providing a...

Why Tunstall? Over the last sixty years, Tunstall Healthcare has pioneered the use of technology to enable independent living, creating Connected Healthcare solutions that support more than five million people and their families across the world. We focus on using the latest digital and mobile technology to enable people to feel safe, secure and independent, giving them the freedom to live the life they choose. We help you provide... • Intelligent, unobtrusive, person-centred care. • Personalised, proactive and predictive services to improve quality of life. • Integrated health, housing and...