Total Housing Solutions Communication systems for grouped dwellings Fire systems Door entry and access control Service and maintenance

Introduction Older people and those with long term needs have an increasing number of options to consider when choosing where to live, with sheltered housing, retirement housing and extra care facilities offering differing levels of support to meet their individual needs and aspirations. Its products have been designed to enable tailored packages of care to be delivered specific to individual needs and provide effective support to people from all walks of life including to those living with dementia, learning disabilities, and sensory or physical impairments. Tunstall has been working with local...

Supported Housing Communication Communicall Connect Communicall Connect is Tunstall's most advanced supported housing communication system, providing a flexible means for staff to communicate with tenants and each other, and a platform for telecare sensors to be installed according to the individuals changing needs. Its innovative design provides a wealth of features which benefit both care provider and residents, whilst maintaining simplicity of use and reliability. Communicall Connect can be installed as part of a new system installation or can be provided as an upgrade to an existing system....

Lifeline Home Unit Range Lifeline Connect and Connect+ home units are intelligent communication hubs designed to be used in individual dwellings, which can be used to raise an alarm call by simply pressing a personal radio trigger (pendant), the large illuminated button on the unit or automatically via the range of telecare sensors wirelessly linked to the home unit. They can also be used to provide medication reminders. Alerts can be received at a 24 hour monitoring centre, or can be programmed to be received at a carer’s phone. Where there is no Scheme Manager service available, or any requirement...

Door Entry and Access Control Solutions Tunstall offers a range of stand alone and integrated door entry and access control systems, which provide security for residents and employees by reducing instances of bogus callers, vandalism and anti social behaviour. Solutions are available for single or multiple door sites, from small retirement developments to centrally-managed multiple office complexes and tower blocks with over 1000 dwellings. Stand alone door entry functional For smaller numbers of grouped dwellings, a functional door entry system offers a cost effective DDA (Disability Discrimination...

We wanted to ensure maximum safety for all our residents without encroaching on their independence. The telecare solutions allow us to appropriately manage security throughout the property, ensuring residents' safety whilst still promoting independent living. Carole Holland, Extra Care Services Manager, Saxon Weald Combined door entry Combined door entry features Other services This solution combines door entry functionality with Communicall Connect and enables the resident’s speech module to operate a door entry system. A DDA compliant digital call panel is installed at the communal entrance...

Fire systems Tunstall can install and maintain a wide range of fire detection and alarm systems to protect residents in dwellings of all sizes, from conventional systems that indicate in which zone a smoke detector has been activated, to more complex addressable systems which can pinpoint the location of the first affected area. We can also install emergency lighting and provide ongoing monitoring of the system, as well as a regular maintenance programme (see Service section).

Conventional control panels Call points • Available in 3 variants: 2 and 4 zones, 8 and 12 zones, 16 and 24 zones • Flush or surface mounting option • Flush or surface mounting option • Simple controls for ease of operation and instant identification of the zone affected Addressable control panels • Conform to BS EN 54-2 and BS EN 54-4 • 2 loop system with up to 127 devices per loop • Each detector has a unique number • 2 line text display pinpoints which detector has raised the alarm • Two-stage alarm gives continuous alarm in the area affected while intermittent alarm helps to reduce panic...

Installations Tunstall’s installation process is specifically designed to ensure that we provide a flexible, bespoke and efficient service. The company has a wealth of resources and experience at its disposal, and this, combined with its dedicated project management team, ensures that we offer the highest standards of work. Prior to a project commencing, Tunstall staff work with customers to ensure their requirements are fully understood, and that contracting authorities are fully aware of: • product and service capabilities; • specifications and fitness for purpose in terms of standards and...

Tunstall offers a range of service contracts, tailored to meet the client’s needs and provide the very best in system repair and maintenance. We can provide individual system contracts or full site contracts covering warden call systems, fire, access control and CCTV. The company’s customer service division has in excess of 230 staff, including a national service structure of over 160 engineers and have an average of over 20 years experience servicing and commissioning emergency alarm call and fire systems. These local field service engineers are backed by a regional management structure, Customer...

R&D and Manufacturing Tunstall operations are UK-based and include research and development, product design, manufacturing and test, quality management, supply chain, inventory management and delivery. We employ over 600 staff in the UK, and this capacity means we are uniquely placed to increase supply according to the demands of our customers. The company typically invests 5% of its turnover each year into Research and Development, and this substantial investment sustains its strong heritage of innovation. Customer feedback is continually input to our development process ensuring that our products...