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Comprehensive Partnership Program Connex® Spot Monitor

Comprehensive Partnership Program Connex®  Spot Monitor

Comprehensive Partnership Program Connex® Spot Monitor

Product catalog summary
Overview of the Comprehensive Partnership Program:
The Welch Allyn Partners in CareSM Comprehensive Partnership Program offers a range of services for the Connex® Spot Monitor to ensure minimal downtime and efficient operation. Key benefits include repair parts and labor, expedited service turnaround, accessory protection, loaner coverage, optional factory calibration service, free shipping, and remote technical support.
Program Features:
  • Repair Parts and Labor: All included in the agreement.
  • Expedited Service Turnaround: Priority factory service to minimize downtime.
  • Accessory Protection: Major accessories eligible for replacement once per year, per device.
  • Loaner Coverage: A similar device is provided during service periods.
  • Factory Calibration Service: Optional certification to ensure device performance meets manufacturer specifications.
  • Free Shipping: All shipping costs are covered.
  • Remote Technical Support: Troubleshooting and updates via trained technical staff.
Program Options:
Available in 1, 2, and 5-year terms, with optional calibration services. Material numbers for each option are provided for easy reference.
Cost Comparison:
  • Calibration Fees: $200 without Partners in Care.
  • Loaner Fees: $265 without Partners in Care.
  • Repair Cost: $375 average out-of-warranty repair cost.
Coverage Comparison:
Partners in Care offers comprehensive coverage compared to the standard warranty, including device parts and labor, accessory protection, expedited service, loaner devices, free shipping, and priority hotline support.
Covered Accessories:
The program covers a wide range of accessories, including SpO2 accessories from Masimo, Nellcor, and Nonin, thermometry accessories from SureTemp and Braun, batteries and power accessories, barcode scanners, and other accessories like nurse call cables.
Additional Information:
For more details and a complete list of covered accessories, visit the Welch Allyn services website. Note that covered accessories and entitlements are subject to change without notice.
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Catalog excerpts

Comprehensive Partnership Program Connex®  Spot Monitor-1

A support services program designed specifically for your busy medical practice Let Welch Allyn eliminate the worry of interruptions or unexpected costs caused by equipment that is out for repairs or maintenance. Partners in Care delivers the right mix of services to help minimize equipment downtime and have devices back into the hands of your caregivers when and where they need them. With the Welch Allyn Comprehensive Partnership Program, you will receive: • Repair Parts and Labor—All included in your agreement • Expedited Service Turnaround—Priority factory service to get you back up and running as quickly as possible • Accessory Protection—Major accessories eligible for replacement if damaged or broken-one per year, per device • Loaner Coverage—A device of like functionality expedited to you, enabling continued patient care while your unit is out for service • Factory Calibration Service (optional)—Certification that your device is performing to manufacturer's specifications • Free Shipping—All costs associated with shipping the product will be covered • Remote Technical Support—Troubleshoot issues, download updates and more using our trained technical staff and the Welch Allyn Service Tool Material Number Description See the reverse side for a complete list of covered accessorie

 Open the catalog to page 1
Comprehensive Partnership Program Connex®  Spot Monitor-2

Material Number Description Visit www.welchallyn.com/services for more information and for a complete listing of Partners in Care programs available on a range of Welch Allyn products. Covered accessories and entitlements subject to change without notice.

 Open the catalog to page 2

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.